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This qualification reflects the role of individuals who participate in a range of routine and predictable hospitality work activities. They work under close supervision and are given clear directions to complete tasks.

This qualification provides a pathway to work in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops.

The skills in this qualification must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards and industry codes of practice.

No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.

Entry Requirements

There are no entry requirements for this qualification.

Core units 

BSBTWK201 - Work effectively with others

SITXCCS009 - Provide customer information and assistance

SITXWHS005 - Participate in safe work practices

Elective units 

Group A - Hygiene 

SITHIND005 - Use hygienic practices for hospitality service

SITXFSA005 - Use hygienic practices for food safety

Group B - Other electives 


BSBPEF202 - Plan and apply time management

TLIE0009 - Carry out basic workplace calculations

Commercial Cookery and Catering 

SITHCCC023* - Use food preparation equipment

SITHCCC024* - Prepare and present simple dishes

SITHCCC025* - Prepare and present sandwiches

SITHCCC026* - Package prepared foodstuffs

Communication and Teamwork 

SITXCOM006 - Source and present information


SITHACS009 - Clean premises and equipment

SITHFAB022* - Clean and tidy bar areas

SITHKOP009* - Clean kitchen premises and equipment


If the above electives do not suit your business needs, speak to our Business Development Manager who can tailor your business's specific training needs.