This qualification reflects the role of individuals who have a defined and limited range of hospitality operational skills and basic industry knowledge. They are involved in mainly routine and repetitive tasks and work under direct supervision.
This qualification provides a pathway to work in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafes, and coffee shops.
Possible job titles include:
- bar attendant
- cafe attendant
- catering assistant
- food and beverage attendant
- front office assistant
- room attendant
Units of Competency
BSBWOR203 - Work Effectively with Others
SITHIND002 - Source and Use Information on the Hospitality Industry
SITHIND003 - Use Hospitality Skills Effectively
SITXCCS003 - Interact with Customers
SITXCOM002 - Show Social and Cultural Sensitivity
SITXWHS001 - Participate in Safe Work Practices
And a choice of 6 Elective Units.