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Qualification Description

This qualification reflects the role of individuals who have a defined and limited range of hospitality operational skills and basic industry knowledge. They are involved in mainly routine and repetitive tasks and work under direct supervision.

This qualification provides a pathway to work in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafes, and coffee shops.

Possible job titles include:

  • bar attendant
  • cafe attendant
  • catering assistant
  • food and beverage attendant
  • front office assistant
  • porter
  • room attendant

Units of Competency

BSBWOR203 - Work Effectively with Others

SITHIND002 - Source and Use Information on the Hospitality Industry

SITHIND003 - Use Hospitality Skills Effectively

SITXCCS003 - Interact with Customers

SITXCOM002 - Show Social and Cultural Sensitivity

SITXWHS001 - Participate in Safe Work Practices

And a choice of 6 Elective Units.